2021
Praktijk- en werkbegeleiding: van houtje-touwtje naar een gestructureerde aanpak
How to move practice and work supervision in healthcare from improvisation to a methodical, structured approach, with clarity of roles and tasks for everyone.
Expertise
2026
The LCF Intervention Playbook and the Maintenance Kit
How a team learning program is built from evidence, and how its effect survives the facilitator. Fourteen pages.
2026
The strongest lever is access
Access to expertise at the moment of need: what the research says, how an organization delivers it, and where the boundary lies. Fourteen pages.
2026
Safe care is proven in the team
From self-declaration and e-learning to team and organizational learning in care. What the evidence is worth, what it yields, and how an organization runs it itself. Fourteen pages, in Dutch.
2026
Arets L&D Business Models
Four business models for the L&D function, and the single lever that moves a function from one to the next. Eight pages.
2026
The request is not the problem
The Performance Consultant AI: how a training request leads to a grounded decision about performance. Twelve pages.
Book Coming soon
Compliance by Design
A Value-Driven Approach to Mandatory Learning
Book Coming soon
Arets L&D Business Models
A Future-Proof Framework for Corporate L&D
Book Coming soon
Learning that Converts
The Architecture for the Future of Corporate Learning
2026
The performance improvement process
Two doors, three analyses, five questions, and the map of the whole series.
2026
Human performance technology
The discipline in full: its history, its four traditions and the ten standards.
2026
Environment before capability
Where the measured evidence points, and why the person comes last in a cause analysis.
13 September 2023
Is AI The Bicycle Of The Mind? Performance Augmentation In Corporate eLearning
In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potentials for L&D departments and professionals.
7 September 2023
Is AI The Bicycle Of The Mind? Performance Support Powered By Artificial Intelligence
In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potentials for L&D departments and professionals.
30 August 2023
Is AI The Bicycle Of The Mind? Learning In The Flow Of Work
In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potentials for L&D departments and professionals.
18 August 2023
Is AI The Bicycle Of The Mind? AI-Driven Skills/Competency Development
In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potential for L&D departments and professionals.
9 August 2023
Is AI The Bicycle Of The Mind? Amplifying Evidence-Informed L&D With AI
This article focuses on AI and L&D, exploring how AI tools empower the crafting of evidence-informed learning experiences.
2 August 2023
Is AI The Bicycle Of The Mind? L&D's Role In Developing Competencies And Augmenting Human Capabilities Without And With AI
In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potentials for L&D departments and professionals.
26 July 2023
Is AI The Bicycle Of The Mind? Augmenting Human Capabilities With AI
In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potentials for L&D departments and professionals.
18 December 2022
FOMO?: An Experiment Interacting With An AI Chatbot
Content generation with an AI-driven chatbot? That’s promising for the L&D community.
18 January 2022
Make Learning Visible (MLV)
Looking for opportunities to expand L&D's services with informal learning and business impact? In this article, find 5 actionable steps to make (in)formal learning visible.
14 June 2021
Maintain your weak ties from the home office too!
Working from home let our loose contacts, our “weak ties”, evaporate. Yet those are exactly the contacts that bring new ideas, opportunities and a sense of belonging. Practical tips to keep them alive.
5 April 2020
Coronavirus (COVID-19)
Society is, as it were, "on hold." In many cases, this also applies to L&D. In this article, we will look at relevant questions that need to be addressed NOW about strengthening L&D after the corona crisis.
11 July 2019
Four Recommendations To Support Evidence-Informed L&D
Generally, L&D professionals ask themselves the question: "How can I deliver services as quickly as possible in accordance with the wishes of the customer?" On the other hand, others ask a more fundamental question: "Does the service actually work?" To determine the effectiveness of any service, the
2019
Opleidingsversnellers voor EPD’s en ECD’s
Practical accelerators for teaching professionals to work with a new EHR or electronic client record, without endless classroom training.
13 November 2017
Plenty to do for organisations that want to structurally strengthen L&D with the 70:20:10 reference model
A well-founded rebuttal to the “sense and nonsense” debate around 70:20:10. Not a learning theory or a rigid ratio, but a reference model that connects L&D to the core business.
10 October 2017
How do I get 4,000 hospital professionals learning without training? Part 3: Life after go-live
Life after go-live: how the Jeroen Bosch Academie got 4,000 professionals ready for a new EHR, with help cards, mini-games and self-declarations instead of classroom training.
21 April 2017
Distractions, fine-tuning and perseverance
From the same EHR case: on the detective phase, safeguarding the 70:20:10 principles, and the difference between “we’re here if you need us” and “we’re here for you”.
Book 2015
70:20:10, Naar 100% performance
Introduces the 70:20:10 reference model as a practical methodology for connecting working, learning and performing. Describes five new roles for L&D professionals, critical tasks and performance-support checklists, so that L&D delivers measurable business impact instead of standalone training.
Book 2015
702010, Towards 100% Performance
The English-language edition of the 70:20:10 standard work, aimed at an international L&D audience. The same methodology for integrating learning into the workflow and making the value of L&D to the organisation demonstrable.
Book 2015
Liever (g)een training
A revised, concise edition of the HPI handbook. With many Dutch practical examples it challenges the assumption that investing in training automatically leads to better performance, and shows how development does contribute to organisational results.
2014
Interview met Clark Quinn
A conversation with learning expert Clark Quinn about evidence-informed design and the future of learning and performance in organisations.
2014
70:20:10 & Performance Support
On the role of performance support within 70:20:10, learning at exactly the moment the work calls for it.
2011
Interview met Jay Cross
An interview with Jay Cross, founding father of the thinking on informal learning and the “workscape”.
2010
Sync-up: over de impact van social media
How social media change learning, sharing and collaboration in organisations, and what that means for L&D.
2010
Innovatief leerlandschap met een business case
Designing and underpinning an innovative learning landscape, with a clear business case as its foundation.
2010
(In)formeel leren is het einde!
A provocative case for the limits, and the underrated power, of informal learning in the workplace.
Book 2010
100 Teamversnellers
A hundred accelerators to help team members work together at their best, with productivity, customer focus and engagement as the result. Written by Guy Peeters and Vivian Heijnen, in the series edited by Jos Arets.
2009
Formeel leren is het einde…
The counterpart: why formal learning alone falls short in organisations that genuinely want to improve.
2009
Leren als businesscase
Approaching learning as an investment with measurable returns, the foundation beneath everything Tulser does.
Book 2008
Kostbaar misverstand
Describes, in a hundred short pieces, twenty costly misunderstandings about employee development and eighty solutions for them, drawn from the HPI methodology. The crux: companies invest heavily in training, but it often delivers the organisation little.
Book 2008
100 Klantgerichtheidsversnellers
A hundred accelerators to increase the customer focus of people and organisations. Short texts, checklists, quotes and reflective questions, with better organisational results as the starting point.
Book 2008
100 Leiderschapsversnellers
A hundred accelerators built on leadership competences, for performing more effectively as a leader. Written by Wil Foppen and Vivian Heijnen, in the series edited by Jos Arets.
Book 2007
100 Communicatieversnellers
Sums up communication theory in a hundred manageable items, short texts, checklists, quotes and tips, so that readers and organisations learn to spot and seize opportunities to communicate more effectively.
Book 2007
100 Gezondheidsversnellers
A hundred practical accelerators for living and working more healthily, in the same format of tips, examples and quotes as the rest of the series.
Book 2006
100 Loopbaanversnellers
Helps the reader bring out their best and choose a fitting career, with a hundred accelerators that prompt reflection, gathering feedback and developing career competences.
Book 2006
100 Geluksversnellers
About happiness as an engine for health, job satisfaction and a more pleasant life. A hundred accelerators motivate readers to develop “happiness competences” and choose a lifestyle that fits their own possibilities and limits.
Book 2005
Liever (g)een training
The first Dutch-language book to work out the Human Performance Improvement approach concretely, with practical examples from its own culture. It argues that training does not always lead to better performance, and offers an alternative perspective on learning and performing.
Book 2004
Werkboek POP
A practical workbook around the Personal Development Plan, aimed at steering your own career and competence development. It offers instruments, assignments and examples for drawing up and maintaining a development plan. Published in several editions.
Vier businessmodellen die L&D herdefiniëren met 70:20:10
Four business models with which the L&D function reinvents itself around the 70:20:10 philosophy.
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