Expertise

The consultant in front of the group, mid-conversation

The LCF Intervention Playbook and the Maintenance Kit

Jos Arets

Coming soon · White paper

How a team learning program is built from evidence, and how its effect survives the facilitator.

A professional at work, seen through the glass

The strongest lever is access

Jos Arets

Coming soon · White paper

Access to expertise at the moment of need: what the research says, how an organization delivers it, and where the boundary lies.

A nurse at the medication cart

Safe care is proven in the team

Jos Arets

2026 · White paper

From self-declaration and e-learning to team and organizational learning in care.

A cohort follows the explanation on the screen

Arets L&D Business Models

Jos Arets

2026 · White paper

Four business models for the L&D function, and the single lever that moves a function from one to the next.

A professional at his laptop

The request is not the problem

Jos Arets

2026 · White paper

The Performance Consultant AI: how a training request leads to a grounded decision about performance.

Cover of Compliance by Design

Compliance by Design

Jos Arets

Book

A Value-Driven Approach to Mandatory Learning

Cover of Arets L&D Business Models

Arets L&D Business Models

Jos Arets

Book

A Future-Proof Framework for Corporate L&D

Cover of Learning that Converts

Learning that Converts

Jos Arets

Book

The Architecture for the Future of Corporate Learning

A working session, seen through the glass

The performance improvement process

Jos Arets, with Vivian Heijnen

2026 · White paper

Two doors, three analyses, five questions, and the map of the whole series.

Hands at work, in care

Human performance technology

Jos Arets, with Vivian Heijnen

2026 · White paper

The discipline in full: its history, its four traditions and the ten standards.

A team working together at the table

Environment before capability

Jos Arets, with Vivian Heijnen

2026 · White paper

Where the measured evidence points, and why the person comes last in a cause analysis.

Is AI The Bicycle Of The Mind? Performance Augmentation In Corporate eLearning

Jos Arets

13 September 2023 · Blog

From the series Is AI the bicycle of the mind: performance augmentation in corporate e-learning, beyond the course.

Is AI The Bicycle Of The Mind? Performance Support Powered By Artificial Intelligence

Jos Arets

7 September 2023 · Blog

From the series Is AI the bicycle of the mind: performance support powered by AI, the answer at the moment of need.

Is AI The Bicycle Of The Mind? Learning In The Flow Of Work

Jos Arets

30 August 2023 · Blog

From the series Is AI the bicycle of the mind: learning in the flow of work, with AI as support at the moment of need.

Is AI The Bicycle Of The Mind? AI-Driven Skills/Competency Development

Jos Arets

18 August 2023 · Blog

From the series Is AI the bicycle of the mind: AI-driven skills and competency development, and where people stay in charge.

Is AI The Bicycle Of The Mind? Amplifying Evidence-Informed L&D With AI

Jos Arets

9 August 2023 · Blog

This article focuses on AI and L&D, exploring how AI tools empower the crafting of evidence-informed learning experiences.

Is AI The Bicycle Of The Mind? L&D's Role In Developing Competencies And Augmenting Human Capabilities Without And With AI

Jos Arets

2 August 2023 · Blog

From the series Is AI the bicycle of the mind: the role of L&D in developing competencies, without and with AI.

Is AI The Bicycle Of The Mind? Augmenting Human Capabilities With AI

Jos Arets

26 July 2023 · Blog

From the series Is AI the bicycle of the mind: how AI augments human capabilities in the work, and what that asks of L&D.

FOMO?: An Experiment Interacting With An AI Chatbot

Jos Arets

18 December 2022 · Blog

Content generation with an AI-driven chatbot?

Make Learning Visible (MLV)

Jos Arets

18 January 2022 · Blog

Looking for opportunities to expand L&D's services with informal learning and business impact?

Three colleagues conferring around a table with laptops

Maintain your weak ties from the home office too!

Tulser

14 June 2021 · Blog

Working from home let our loose contacts, our “weak ties”, evaporate.

Praktijk- en werkbegeleiding: van houtje-touwtje naar een gestructureerde aanpak

Tulser

2021 · Article

Practice and work supervision in healthcare, from improvisation to a methodical approach.

Coronavirus (COVID-19)

Jos Arets

5 April 2020 · Blog

Society is, as it were, "on hold." In many cases, this also applies to L&D.

Four Recommendations To Support Evidence-Informed L&D

Jos Arets

11 July 2019 · Blog

Generally, L&D professionals ask themselves the question: "How can I deliver services as quickly as possible in accordance with the wishes of the customer?" On the other hand, others ask a more fundamental question: "Does the service actually work?" To determine the effectiveness of any service, the

Opleidingsversnellers voor EPD’s en ECD’s

Jos Arets

2019 · White paper

Teaching professionals to work with a new EHR or client record, without endless classroom training.

Professionals conferring around a tablet in a bright office

Plenty to do for organizations that want to structurally strengthen L&D with the 70:20:10 reference model

Jos Arets

13 November 2017 · Blog

A well-founded rebuttal to the “sense and nonsense” debate around 70:20:10.

Professionals in a work meeting, with the grouping of activities on screen

How do I get 4,000 hospital professionals learning without training? Part 3: Life after go-live

Marcel Linssen, Jeroen Bosch Academie

10 October 2017 · Blog

How the Jeroen Bosch Academie got 4,000 professionals ready for a new EHR.

Healthcare professionals learning to work with a new digital system

Distractions, fine-tuning and perseverance

Marcel Linssen, Jeroen Bosch Academie

21 April 2017 · Blog

From the same EHR case: the detective phase and safeguarding the 70:20:10 principles.

Cover of 70:20:10, Naar 100% performance

70:20:10, Naar 100% performance

Jos Arets, Vivian Heijnen, Charles Jennings

2015 · Book

Introduces the 70:20:10 reference model as a practical methodology for connecting working, learning and performing.

Cover of 702010, Towards 100% Performance

702010, Towards 100% Performance

Jos Arets, Charles Jennings, Vivian Heijnen

2015 · Book

The English-language edition of the 70:20:10 standard work, aimed at an international L&D audience.

Cover of Liever (g)een training

Liever (g)een training

Jos Arets, Boudewijn Overduin

2015 · Book

A revised, concise edition of the HPI handbook.

Interview met Clark Quinn

Jos Arets

2014 · Article

Clark Quinn on evidence-informed design and the future of learning and performance in organizations.

70:20:10 & Performance Support

Arets & Heijnen

2014 · Article

Performance support within 70:20:10: learning at the moment the work calls for it.

Interview met Jay Cross

Jos Arets

2011 · Article

Jay Cross, founding father of the thinking on informal learning and the workscape.

Sync-up: over de impact van social media

Arets & Heijnen

2010 · Article

How social media change learning, sharing and collaboration, and what that means for L&D.

Innovatief leerlandschap met een business case

Arets & Heijnen

2010 · Article

An innovative learning landscape, with a clear business case as its foundation.

(In)formeel leren is het einde!

Jos Arets

2010 · Article

A provocative case for the limits, and the underrated power, of informal learning in the workplace.

Cover of 100 Teamversnellers

100 Teamversnellers

Jos Arets, Guy Peeters and Vivian Heijnen, series edited by Jos Arets

2010 · Book

A hundred accelerators to help team members work together at their best.

Formeel leren is het einde…

Jos Arets

2009 · Article

The counterpart: why formal learning alone falls short in organizations that want to improve.

Leren als businesscase

Arets & Heijnen

2009 · Article

Learning as an investment with measurable returns, the foundation beneath everything Tulser does.

Cover of Kostbaar misverstand

Kostbaar misverstand

Jos Arets, Vivian Heijnen

2008 · Book

Twenty costly misunderstandings about employee development and eighty solutions, in a hundred short pieces.

Cover of 100 Klantgerichtheidsversnellers

100 Klantgerichtheidsversnellers

Jos Arets, Inge ter Laak

2008 · Book

A hundred accelerators to increase the customer focus of people and organizations.

Cover of 100 Leiderschapsversnellers

100 Leiderschapsversnellers

Jos Arets, Wil Foppen and Vivian Heijnen, series edited by Jos Arets

2008 · Book

A hundred accelerators built on leadership competences, for performing more effectively as a leader.

Cover of 100 Communicatieversnellers

100 Communicatieversnellers

Jos Arets, Michaël Meijer

2007 · Book

Communication theory in a hundred manageable items: short texts, checklists, quotes and tips.

Cover of 100 Gezondheidsversnellers

100 Gezondheidsversnellers

Jos Arets

2007 · Book

A hundred practical accelerators for living and working more healthily.

Cover of 100 Loopbaanversnellers

100 Loopbaanversnellers

Jos Arets

2006 · Book

A hundred accelerators to bring out your best and choose a fitting career.

Cover of 100 Geluksversnellers

100 Geluksversnellers

Jos Arets

2006 · Book

About happiness as an engine for health, job satisfaction and a more pleasant life.

Cover of Liever (g)een training

Liever (g)een training

Jos Arets, Boudewijn Overduin

2005 · Book

The first Dutch book to work out Human Performance Improvement concretely, with Dutch practical examples.

Cover of Werkboek POP

Werkboek POP

Jos Arets, Vivian Heijnen, Lei Ortmans

2004 · Book

A workbook around the Personal Development Plan, for steering your own career and competences.

Vier businessmodellen die L&D herdefiniëren met 70:20:10

Jos Arets

White paper

Four business models with which the L&D function reinvents itself around the 70:20:10 philosophy.