Auteurs: Jos Arets & Vivian Heijnen
Verschenen in: n.v.t.
Verschijningsdatum: mei 2011
Jay Cross is the pioneer of informal learning. Thanks in large part to the impact of his book informal learning (2006) and the rise of social media, informal learning has become an important consideration for the HRD profession. Jay developed the concept of “working smarter” to promote the potential of informal learning in the workplace. According to Cross, the world has become so complex that professionals and organizations have to work more intelligently simply to survive. Working is learning and learning is working. The following is a report of an informal interview we conducted with Jay in san Jose, California.