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<title>Tulser · Expertise</title>
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<description>Blogs, papers and articles from Tulser and Jos Arets, on 70:20:10, workplace learning, performance support and training in healthcare. Evidence-informed, straight from practice.</description>
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<item><title>The LCF Intervention Playbook and the Maintenance Kit</title><link>https://tulser.com/en/expertise/lcf-intervention-playbook-maintenance-kit/</link><guid isPermaLink="true">https://tulser.com/en/expertise/lcf-intervention-playbook-maintenance-kit/</guid><description>How a team learning program is built from evidence, and how its effect survives the facilitator. Fourteen pages.</description><dc:creator>Jos Arets</dc:creator><category>White paper</category></item>
<item><title>The request is not the problem</title><link>https://tulser.com/en/expertise/performance-consultant-ai/</link><guid isPermaLink="true">https://tulser.com/en/expertise/performance-consultant-ai/</guid><description>The Performance Consultant AI: how a training request leads to a grounded decision about performance. Twelve pages.</description><dc:creator>Jos Arets</dc:creator><category>White paper</category></item>
<item><title>Arets L&amp;D Business Models</title><link>https://tulser.com/en/expertise/arets-ld-business-models/</link><guid isPermaLink="true">https://tulser.com/en/expertise/arets-ld-business-models/</guid><description>Four business models for the L&amp;D function, and the single lever that moves a function from one to the next. Eight pages.</description><dc:creator>Jos Arets</dc:creator><category>White paper</category></item>
<item><title>The strongest lever is access</title><link>https://tulser.com/en/expertise/access-to-expertise/</link><guid isPermaLink="true">https://tulser.com/en/expertise/access-to-expertise/</guid><description>Access to expertise at the moment of need: what the research says, how an organization delivers it, and where the boundary lies. Fourteen pages.</description><dc:creator>Jos Arets</dc:creator><category>White paper</category></item>
<item><title>Is AI The Bicycle Of The Mind? Performance Augmentation In Corporate eLearning</title><link>https://tulser.com/en/expertise/performance-augmentation-in-corporate-elearning/</link><guid isPermaLink="true">https://tulser.com/en/expertise/performance-augmentation-in-corporate-elearning/</guid><description>In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potentials for L&amp;D departments and professionals.</description><dc:creator>Jos Arets</dc:creator><pubDate>Wed, 13 Sep 2023 09:00:00 GMT</pubDate></item>
<item><title>Is AI The Bicycle Of The Mind? Performance Support Powered By Artificial Intelligence</title><link>https://tulser.com/en/expertise/performance-support-powered-by-ai/</link><guid isPermaLink="true">https://tulser.com/en/expertise/performance-support-powered-by-ai/</guid><description>In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potentials for L&amp;D departments and professionals.</description><dc:creator>Jos Arets</dc:creator><pubDate>Thu, 07 Sep 2023 09:00:00 GMT</pubDate></item>
<item><title>Is AI The Bicycle Of The Mind? Learning In The Flow Of Work</title><link>https://tulser.com/en/expertise/ai-and-learning-in-the-flow-of-work/</link><guid isPermaLink="true">https://tulser.com/en/expertise/ai-and-learning-in-the-flow-of-work/</guid><description>In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potentials for L&amp;D departments and professionals.</description><dc:creator>Jos Arets</dc:creator><pubDate>Wed, 30 Aug 2023 09:00:00 GMT</pubDate></item>
<item><title>Is AI The Bicycle Of The Mind? AI-Driven Skills/Competency Development</title><link>https://tulser.com/en/expertise/ai-driven-skills-competency-development/</link><guid isPermaLink="true">https://tulser.com/en/expertise/ai-driven-skills-competency-development/</guid><description>In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potential for L&amp;D departments and professionals.</description><dc:creator>Jos Arets</dc:creator><pubDate>Fri, 18 Aug 2023 09:00:00 GMT</pubDate></item>
<item><title>Is AI The Bicycle Of The Mind? Amplifying Evidence-Informed L&amp;D With AI</title><link>https://tulser.com/en/expertise/amplifying-evidence-informed-ld-with-ai/</link><guid isPermaLink="true">https://tulser.com/en/expertise/amplifying-evidence-informed-ld-with-ai/</guid><description>This article focuses on AI and L&amp;D, exploring how AI tools empower the crafting of evidence-informed learning experiences.</description><dc:creator>Jos Arets</dc:creator><pubDate>Wed, 09 Aug 2023 09:00:00 GMT</pubDate></item>
<item><title>Is AI The Bicycle Of The Mind? L&amp;D's Role In Developing Competencies And Augmenting Human Capabilities Without And With AI</title><link>https://tulser.com/en/expertise/lds-role-in-developing-competencies-with-ai/</link><guid isPermaLink="true">https://tulser.com/en/expertise/lds-role-in-developing-competencies-with-ai/</guid><description>In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potentials for L&amp;D departments and professionals.</description><dc:creator>Jos Arets</dc:creator><pubDate>Wed, 02 Aug 2023 09:00:00 GMT</pubDate></item>
<item><title>Is AI The Bicycle Of The Mind? Augmenting Human Capabilities With AI</title><link>https://tulser.com/en/expertise/augmenting-human-capabilities-with-ai/</link><guid isPermaLink="true">https://tulser.com/en/expertise/augmenting-human-capabilities-with-ai/</guid><description>In this series of articles, we will explore the synergy between man and machine, revealing how this partnership can unlock extraordinary potentials for L&amp;D departments and professionals.</description><dc:creator>Jos Arets</dc:creator><pubDate>Wed, 26 Jul 2023 09:00:00 GMT</pubDate></item>
<item><title>FOMO?: An Experiment Interacting With An AI Chatbot</title><link>https://tulser.com/en/expertise/fomo-an-ai-chatbot-experiment/</link><guid isPermaLink="true">https://tulser.com/en/expertise/fomo-an-ai-chatbot-experiment/</guid><description>Content generation with an AI-driven chatbot? That’s promising for the L&amp;D community.</description><dc:creator>Jos Arets</dc:creator><pubDate>Sun, 18 Dec 2022 09:00:00 GMT</pubDate></item>
<item><title>Make Learning Visible (MLV)</title><link>https://tulser.com/en/expertise/make-learning-visible/</link><guid isPermaLink="true">https://tulser.com/en/expertise/make-learning-visible/</guid><description>Looking for opportunities to expand L&amp;D's services with informal learning and business impact? In this article, find 5 actionable steps to make (in)formal learning visible.</description><dc:creator>Jos Arets</dc:creator><pubDate>Tue, 18 Jan 2022 09:00:00 GMT</pubDate></item>
<item><title>Maintain your weak ties from the home office too!</title><link>https://tulser.com/en/expertise/maintain-your-weak-ties/</link><guid isPermaLink="true">https://tulser.com/en/expertise/maintain-your-weak-ties/</guid><description>Working from home let our loose contacts, our “weak ties”, evaporate. Yet those are exactly the contacts that bring new ideas, opportunities and a sense of belonging. Practical tips to keep them alive.</description><dc:creator>Tulser</dc:creator><pubDate>Mon, 14 Jun 2021 09:00:00 GMT</pubDate></item>
<item><title>Coronavirus (COVID-19)</title><link>https://tulser.com/en/expertise/covid-19-reshaping-lds-future/</link><guid isPermaLink="true">https://tulser.com/en/expertise/covid-19-reshaping-lds-future/</guid><description>Society is, as it were, &quot;on hold.&quot; In many cases, this also applies to L&amp;D. In this article, we will look at relevant questions that need to be addressed NOW about strengthening L&amp;D after the corona crisis.</description><dc:creator>Jos Arets</dc:creator><pubDate>Sun, 05 Apr 2020 09:00:00 GMT</pubDate></item>
<item><title>Four Recommendations To Support Evidence-Informed L&amp;D</title><link>https://tulser.com/en/expertise/evidence-informed-ld-four-recommendations/</link><guid isPermaLink="true">https://tulser.com/en/expertise/evidence-informed-ld-four-recommendations/</guid><description>Generally, L&amp;D professionals ask themselves the question: &quot;How can I deliver services as quickly as possible in accordance with the wishes of the customer?&quot; On the other hand, others ask a more fundamental question: &quot;Does the service actually work?&quot; To determine the effectiveness of any service, the</description><dc:creator>Jos Arets</dc:creator><pubDate>Thu, 11 Jul 2019 09:00:00 GMT</pubDate></item>
<item><title>Plenty to do for organisations that want to structurally strengthen L&amp;D with the 70:20:10 reference model</title><link>https://tulser.com/en/expertise/strengthening-l-and-d-with-70-20-10/</link><guid isPermaLink="true">https://tulser.com/en/expertise/strengthening-l-and-d-with-70-20-10/</guid><description>A well-founded rebuttal to the “sense and nonsense” debate around 70:20:10. Not a learning theory or a rigid ratio, but a reference model that connects L&amp;D to the core business.</description><dc:creator>Jos Arets</dc:creator><pubDate>Mon, 13 Nov 2017 09:00:00 GMT</pubDate></item>
<item><title>How do I get 4,000 hospital professionals learning without training? Part 3: Life after go-live</title><link>https://tulser.com/en/expertise/4000-hospital-professionals-part-3/</link><guid isPermaLink="true">https://tulser.com/en/expertise/4000-hospital-professionals-part-3/</guid><description>Life after go-live: how the Jeroen Bosch Academie got 4,000 professionals ready for a new EHR, with help cards, mini-games and self-declarations instead of classroom training.</description><dc:creator>Marcel Linssen, Jeroen Bosch Academie</dc:creator><pubDate>Tue, 10 Oct 2017 09:00:00 GMT</pubDate></item>
<item><title>Distractions, fine-tuning and perseverance</title><link>https://tulser.com/en/expertise/distractions-fine-tuning-and-perseverance/</link><guid isPermaLink="true">https://tulser.com/en/expertise/distractions-fine-tuning-and-perseverance/</guid><description>From the same EHR case: on the detective phase, safeguarding the 70:20:10 principles, and the difference between “we’re here if you need us” and “we’re here for you”.</description><dc:creator>Marcel Linssen, Jeroen Bosch Academie</dc:creator><pubDate>Fri, 21 Apr 2017 09:00:00 GMT</pubDate></item>
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